Return Policy

Something you got not quite right? No worries, you may qualify for a refund or exchange! 

How to Complete Your Return:

  1. Check to see if your item is eligible for a return by reviewing the requirements below.
  2. Please click HERE to complete your return or exchange.
  3. Once you have completed the return process, you will be given a prepaid label and/or QR code. Please note that a handling fee to cover return shipping will be automatically deducted from your return amount. (unless you opted into Checkout+, then your return or exchange is FREE!)
  4. Once items are received, we will then process your return or exchange. Please allow up to 15 days for us to receive and process your return.

    Discounted items, gift card purchases, and items that have been worn or washed are considered yours to keep and do not qualify for return or exchange. 

    Return Requirements:

    • Products must be unwashed and unworn with tags still attached.
    • Defective or damaged products are handled on a case-by-case basis. See Exchanges section below for more information.
    • All returns must be made within 30 days of your original purchase (within 55 days for select order dates). 
    • Products must have been purchased from www.localboyoutfitters.com. Otherwise, they must be returned to the location from which they were purchased.

    Gift Returns

    If an item was marked as a gift when purchased and the original buyer had the item shipped directly to you, you’ll receive a gift certificate for the value of your return. If the item was not marked as a gift when purchased or the original buyer had the item shipped to themselves to give to you later, we will send a refund to the original buyer. If you would like to return a gift, please contact us. 

    Exchanges

    • Products must be unwashed and unworn with tags still attached.
    • Defective or damaged products are handled on a case-by-case basis. 
    • All exchanges must be made within 30 days of your original purchase (within 55 days for select order dates). 
    • Products must have been purchased from www.localboyoutfitters.com. Otherwise, they must be returned to the location from which they were purchased.

    If an item is purchased from another retailer and is defective or damaged, please reach out to us with proof of damage and (pending approval) we will replace it at no cost. To exchange it for the same item, shoot us an email at support@localboyoutfitters.com and we will send you a free return label.

    Refund Issues/Partial Refunds

    If you are having trouble locating your refund credit, please contact your credit card company or banking service. There is often processing time before a refund is officially posted in your account. If you have contacted your credit card company or banking service and still have not received your refund credit, please contact us at support@localboyoutfitters.com.

    Shipping

    Head on over to our Shipping Policy page for more information.

    What is “Free Returns” Coverage?

    When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for FREE.

    If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.

    All returns are subject to the guidelines outlined in our Return Policy.