FAQ
SHIPPING INFORMATION
Is free shipping available?
Yes! Consider your shipping costs "on us" for orders over $120! See our Shipping information page HERE.
What shipping methods are available?
All orders are shipped from Columbia, SC. We use two carriers: USPS & UPS.
Do you ship internationally?
We do not currently ship internationally.
What about returns?
Visit our Return Policy page HERE.
PAYMENT INFORMATION
What payment methods are accepted?
We accept Visa, MasterCard, American Express, and Net 30 with prior approval.
How will I receive my invoice?
All invoices will be emailed & printed and shipped with the package. The invoice email we use is determined by you at the time we establish your account.
ORDERS AND RETURNS
How do I place an order?
A majority of the orders we receive are placed online. You may also text 803-543-7113, fax 803-771-7297, or email orders to support@localboyoutfitters.com. Our customer service hours are 9-5pm EST. Please note that we may need to respond the following business day.
Do I need an account to place an order?
No, you do not need an account. You have the option to create an account to keep a record of orders and save your customer info.
Who should I contact if I have any questions?
If you have any questions, you can email us at support@localboyoutfitters.com.
How can I cancel or change my order?
If you need to cancel or change your order, please text us at 803-543-7113 or email us at support@localboyoutfitters.com. *Please note: if the order is shipped, we are unable to cancel or modify it. Once the order is received, we are happy to help!
How do I track my order?
Tracking information will be sent via email after your shipping label has been made! Please note that you may not see movement until later in the day or the next business day.