FAQ
SHIPPING INFORMATION
Is free shipping available?
Yes! Consider your shipping costs "on us" for orders over $120! See our Shipping information page HERE.
What shipping methods are available?
All orders are shipped from Columbia, SC. We use three carriers: USPS, UPS & Fedex Delivery.
Do you ship internationally?
We do not currently ship internationally.
What about returns?
Visit our Return Policy page HERE.
PAYMENT INFORMATION
What payment methods are accepted?
We accept Visa, MasterCard, American Express, and Net 30 with prior approval.
How will I receive my invoice?
All invoices will be emailed & printed and shipped with the package. The invoice email we use is determined by you at the time we establish your account.
ORDERS AND RETURNS
How do I place an order?
A majority of the orders we receive are placed online. You may also telephone 803-726-0144, fax 803-771-7297, or email orders to support@localboyoutfitters.com. Our customer service hours are 9-5pm EST. If you can't reach out phone line, please leave a voicemail and we will get back to you within a business day!
Do I need an account to place an order?
No, you do not need an account. You have the option to create an account to keep a record of orders and save your customer info.
Who should I contact if I have any questions?
If you have any questions, you can email us at support@localboyoutfitters.com.
How can I cancel or change my order?
If you need to cancel or change your order, please give us a call at 803-726-0144 or email us at support@localboyoutfitters.com. *Please note: if the order is shipped, we are unable to cancel or modify it. Once the order is received, we are happy to help!
How do I track my order?
Tracking information will be sent via email. Tracking information is also emailed along with the invoice.